data protection

data protection

Data protection declaration and consent to data use at medidoc gmbh

Data protection is a matter of trust and your trust is important to us. So that you feel safe when visiting our website, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and data use. The following data protection declaration explains which of your data is collected on our website and which of this data we process and use in which way and who you can contact with any concerns.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

  1. Objective and responsible body

This data protection declaration clarifies the type, scope and purpose of the processing (including collection, processing and use as well as obtaining consent) of personal data within our online offer and the websites, functions and content associated with it (hereinafter jointly referred to as "online offer" or "Website") on. The data protection declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is run.

The responsible body for the collection, processing and use of your personal data within the meaning of the Federal Protection Act is medidoc gmbh . medidoc gmbh can be reached as the responsible body under the following contact details:

- By post at: medidoc gmbh, Jakob-Haringer-Strasse 1,5020 Salzburg, Austria

- Email: shop@medidoc.gmbh

  1. Basic information on data processing

We process personal data of users only in compliance with the relevant data protection regulations in accordance with the requirements of data economy and data avoidance. This means that user data will only be processed if there is legal permission, in particular if the data is required to provide our contractual services and online services, or is required by law, or if consent has been given.

We take organisational, contractual and technical security measures according to the state of the art to ensure that the provisions of the data protection law are observed and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons protection.

If content, tools or other means from other providers (hereinafter jointly referred to as "third-party providers") are used within the scope of this data protection declaration and their registered office is abroad, it can be assumed that data will be transferred to the countries in which the third-party providers are domiciled. The transmission of data to third countries takes place either on the basis of legal permission, user consent or special contractual clauses that guarantee the legally required security of the data.

  1. processing of personal data

In addition to the use expressly mentioned in this data protection declaration, the personal data is processed for the following purposes on the basis of legal permissions or the consent of the user: - the provision, execution, maintenance, optimization and security of our services, service and user services; - Ensuring effective customer service and technical support. We only transmit user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfill our contractual obligations to users (e.g. address notification to suppliers). When contacting us (via contact form or e-mail), the information provided by the user is stored for the purpose of processing the request in the event that follow-up questions arise. Personal data will be deleted if they have fulfilled their purpose and the deletion does not conflict with any storage requirements.

  1. Collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider . We use the log data without assignment to the person of the user or other profiling in accordance with the legal provisions only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications.

  1. credit check

In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact data and order data, to Klarna. In this way, Klarna can assess whether you can use the payment options offered via Klarna and adapt the payment options to your needs. General information about Klarna can be found here . Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations .

  1. cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. This gives us certain data such as IP address, browser used and operating system. Cookies cannot be used to start programs or deliver viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly. Under no circumstances will the data we collect be passed on to third parties or be linked to personal data without your consent. Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through your browser settings. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies. If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites. Insofar as these cookies can (also) affect personal data, we will inform you about this in the following sections. You can delete individual cookies or the entire cookie inventory via your browser settings. You will also receive information and instructions on how these cookies can be deleted or how their storage can be blocked in advance. Depending on the provider of your Internet browser, you will find the necessary information under the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows -internet-explorer-delete-manage-cookies Google Chrome: https://support.google.com/accounts/answer/61416?hl=de Opera: http://www.opera.com/de/help Safari: https ://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE 7. Newsletter

Your data will only be used to send you the subscribed newsletter by e-mail. Your name is given in order to be able to address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data subject. To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers can also be informed by e-mail about circumstances that are relevant to the service or the registration (e.g. changes to the newsletter offer or technical circumstances). For an effective registration we need a valid e-mail address. In order to check that the owner of an e-mail address is actually registering, we use the "double opt-in" procedure. To do this, we log the subscription to the newsletter, the sending of a confirmation email and the receipt of the response requested here. Further data is not collected. The data will only be used to send the newsletter and will not be passed on to third parties. On the basis of your expressly given consent (Art. 6 Para. 1 lit. a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you have provided. You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation via the contact option given at the end of this data protection notice.

  1. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics .

  1. profiling

With the help of the tracking tool Google Analytics, the behavior of visitors to the website can be evaluated and their interests analyzed. For this purpose we create a pseudonymous user profile.

  1. Use of script libraries (Google Webfonts)

In order to display our content correctly and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts on this website. The data protection guidelines of the library operator Google can be found here: https://www.google.com/policies/privacy/ The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR). Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although it is currently also unclear whether and, if so, for what purposes - that the operator collects Google data in this case. We do not collect any personal data through the integration of Google Webfonts. You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/ . Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . The programming language JavaScript is regularly used to display the content. You can therefore object to the data processing by deactivating the execution of JavaScript in your browser or by installing a JavaScript blocker. Please note that this can lead to functional restrictions on the website.

  1. Use of Google Maps

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. You can find more information about data processing by Google in the Google data protection information . There you can also change your personal data protection settings in the data protection center. You can find detailed instructions on how to manage your own data in connection with Google products here . By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. We do not collect any personal data through the integration of Google Maps. Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent.

  1. Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to the YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies that collect information about user behavior. Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's data protection declaration. There you will also find further information on your rights in this regard and setting options for protecting your privacy ( https://policies.google.com/privacy ). . Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR). Calling up YouTube automatically triggers a connection to Google. Anyone who has deactivated the storage of cookies for the Google Ad program will not have to reckon with such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser. Further information on data protection at "YouTube" can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/ . Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework .

  1. Google AdWords

Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Every time you visit our website, personal data, including your IP address, is sent to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties. Our company does not contain any information from Google that could be used to identify the data subject. These cookies lose their validity after 30 days and are not used for personal identification. Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . If you do not wish to participate in the tracking, you can reject the setting of a cookie required for this - for example by means of a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the "googleleadservices.com" domain are blocked. Please note that you may not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again. The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this can lead to functional restrictions on the website.

  1. Use of Google Remarketing

This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when they access websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that refer to content that the visitor has previously accessed on websites that use Google's remarketing function. Every time you visit our website, personal data, including your IP address, is sent to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties. Our company does not contain any information from Google that could be used to identify the data subject. According to its own statements, Google does not collect any personal data during this process. If you still do not want Google's remarketing function, you can always deactivate it by making the appropriate settings at https://support.google.com/adwordspolicy/answer/143465 . Alternatively, you can disable the use of cookies for interest-based advertising through the Ad Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp .

  1. SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

  1. Product recommendation by email

If you have made a purchase from medidoc gmbh, you will regularly receive product recommendations from us by email. You will receive this product recommendation from us regardless of whether you have subscribed to a newsletter. In this way we want to send you information about products from our range. If you no longer wish to receive any product recommendations or advertising messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every e-mail.

  1. Sweepstakes, market and opinion research

In sweepstakes, we use your data for the purpose of notifying you of winnings and advertising our offers. Detailed information can be found in the conditions of participation for the respective competition. We also use your data for market and opinion research. We do not use the data collected as part of market and opinion research for advertising purposes. You will find detailed information (in particular on the evaluation of your information) in the context of the respective survey or where you provide your information. Your answers to surveys will not be passed on to third parties or published. You can object to the use of data for market and opinion research at any time, either in whole or for specific measures, without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every survey email.

  1. Use of Facebook Pixel

We use the Facebook pixel from Facebook on our website. We have implemented code for this on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that Facebook can use to track your user actions if you came to our website via Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data such as IP address, user ID) with the data in your Facebook account. Then Facebook deletes this data again. The data collected is anonymous and cannot be viewed by us and can only be used in the context of placing advertisements. If you are a Facebook user yourself and are logged in, your visit to our website will automatically be assigned to your Facebook user account.

We only want to show our services and products to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. In this way, Facebook users (if they have allowed personalized advertising) will see appropriate advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.

In some cases, we also use the “Custom Audiences” remarketing function from the company “Facebook”. This allows users of the website to see interest-based advertisements (“Facebook Ads”) when visiting Facebook or other websites that also use this method. We are pursuing the interest of showing you advertising that corresponds to your interests in order to make our websites more interesting for you.

In order to exchange the respective data, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and are therefore informing you according to our state of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our website or clicked on one of our advertisements. If you are registered with a "Facebook" service, "Facebook" can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and store your IP address and other identification features.

We store your data as long as we need it for the respective purpose (display of interest-based advertising), or you have not objected to the storage of your data or have revoked your consent.

You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel You can find more information on Facebook's data policy at https://www.facebook.com /policy.php Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy

The “Facebook Custom Audiences” function can be deactivated for logged-in users at https://www.facebook.com/settings/?tab=ads# .

You can change your settings for ads on Facebook at https://www.facebook.com/help/109378269482053/?helpref=hc_fnav if you are logged into Facebook.

  1. Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

  1. User rights and erasure of data

Users have the right to request information free of charge about the personal data we have stored about them. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, as well as the right to lodge a complaint with the competent supervisory authority in the event that unlawful data processing is assumed. The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory storage requirements. If you have any questions about data protection, please send us an email to shop@medidoc.gmbh